Self Solve Options
The Global Technical Assistance Center Knowledgebase enables you to quickly find answers to questions on Extreme products & services, all at your convenience.
Get your questions answered, share ideas, and collaborate on all things Extreme. Join the conversation today!
Official documentation for setting up, using, and maintaining all Extreme Networks products.
Verify hardware compatibility for EXOS stackables via drag and drop, while viewing more detailed information about the stack.
Obtain list of serial numbers of Extreme Networks assets in your network. Install on Windows and then read “Help – Contents” menu for more information.
View your purchase orders. Expected scheduled ship dates, shipment and tracking details are available in the order status portal.
Diagnose and resolve an issue or request a hardware replacement. View all cases you or your organization have submitted.
View your service contracts.
New! Search and Request Service Contract Upgrade
Technical training on our products and solutions to meet your specific learning needs.
View your product licenses.
Through our Automated Call Distribution (ACD) system, the customer or partner is connected directly to GTAC engineers and technical teams who are responsible for supporting specific product lines 24 x 7 x 365. Call us for network downtime and priority 1 issues.